| QUICK LINKS |
Notes
-
Needs to be a Complete Value Package.
-
ORDER – what you want to sell, what your prepared to sell, what you will go to, to get the sale.
-
If it starts to be a bit messy then move in another direction.
-
(“We appreciate your business so what can I do for you to take this plan?!!!!”)
-
Let the customers know you care.
-
-
Do to over force the sale.
-
Explain the quickness of the process.
-
Use your own personality to expand on the call.
-
Know who you can sell to – working, retired, home maker.
-
application forms – speed it up, pre-prepare, 1 & 2 pages is the application, 3 & 4 is the sale .
-
find reason to fill it out.
-
they will try to cancel SO understand why and explain that it is not being processed, explain process no commitment, If they are unsure, They are not committed with the application form, They still have time to ask questions and decide.
-
PART A DO NOT OVER COMMIT THE CUSTOMER.
-
PART B – 2 nd part of form, break it down to them, what we are going to offer, benefits, checklist, explain everything without going too far so when they get called back there is no excuse for them to pull out.
-
Realise when the sale is done AND “CELEBRATE WITH THE CUSTOMER!!”
-
THANK THEM, SUCK BUTT!!!!
-
Explain what is going to happen when the Verification Department calls back.
After you complete the Check List, it is important that you!!!
1. Celebrate with the Customer!!! They have received a great deal and you want them to make the most of their service and Bonuses. Make sure they use their Holiday or Share it with their loved ones, Also make the most of the Value add services. EG you never have to worry about calling XXXX again, They can even let their friends use their phone for the free calls.
2. Explain what is about to happen . Well from here you will be called from someone from our verification department that will go over all the information that I have explained to you. They will also ask if it is ok to record the conversation as we do not require a signature to complete you application. If you have any additional questions, They will be more than happy to help you. It won't take any more than a few more minutes and then you can get back to your day.
3. AND ALWAYS, THANK THE CUSTOMER FOR THEIR BUSINESS, AND LET THEM KNOW WE WOULD LOVE TO HELP THEM ANYTIME IN THE FUTURE. ( They have helped you receive a Healthy Commission, so appreciate their time)
|
|
